All Star is thrilled to announce that its software partner, Hyland, has named it a Diamond Partner for All Star’s above-and-beyond performance and service to customers.
Hyland, a leading content services provider, recognized All Star for its expertise in leveraging the power of content services, creating efficient processes, and empowering and connecting customers.
The Diamond Partner Award is the highest possible status a Hyland partner can receive. It is indicative of All Star’s commitment to ensuring Hyland’s OnBase community is supported with excellence. To achieve Diamond Partner status, All Star must demonstrate proficiency and superiority across a number of criteria, including training, customer retention, ratio of employees providing support to the number of customers, and percentage of customers using the current software release.
“As a long-standing partner, we are honored to receive the Diamond Partner Award, recognizing our efforts to provide quality support, training, and stable enterprise-class solution to our customers,” said Paul Pitts at All Star. “Recognition from Hyland, a flagship partner with All Star since 2008, is important – and the success of our solutions is no accident. While we’ve been honing our best practices and standards over the last 20+ years, focusing on repeatable/proven practices, and keeping our staff “frosty” on the industry and Hyland technology, the real key to success is the experience of our professional services group, which on average has 14+ years of OnBase experience,” Pitts added.
As part of the Hyland Global Partner Community, All Star is a member of an exclusive team of 300 organizations. These esteemed partners provide expertise and hands-on support for Hyland’s content services product portfolio and the complementary technologies that make up automation solutions. They undergo continuous training to provide customers with the highest level of technical support.
Bob Dunn, Vice President of Global Partner Programs at Hyland said, “Our partner program features industry leaders that provide cutting-edge technology to streamline processes, empower employees, and enhance customer connections. We congratulate All Star’s dedication to customer success and their outstanding achievement as a Diamond Partner award recipient.”
“We are excited to deepen our relationship with Hyland and to continue to work with an industry leader and highly respected channel-friendly vendor in order to bring our customers the very best in content services and automation,” said Pitts.
To learn more about automation and how we can support your business process improvement, get in touch with an All Star expert.