Managed Services for OnBase and TotalAgility
All Star Software Systems has developed a managed services offering to help our clients use Tungsten Automation's TotalAgility and Hyland's OnBase technologies. This is a strategic way to offload the tasks related to system administration of these products. It also provides a way to budget once annually and know that you have a set number of hours a month to manage the system, edit existing configurations or create new configurations. Read on to learn more about how it can improve and maximize your investment in those solutions.
Get the most out of your TotalAgility and OnBase products
Managed Services
If your business uses Tungsten Automation's TotalAgility or Hyland's OnBase software, you’re likely already seeing the benefits of these advanced information management and automation technologies. But it’s common for companies to not always have the internal resources to manage, enhance, grow, and update those technologies.
That’s where All Star’s managed services can help your business get the most out of the TotalAgility and OnBase products. All Star can augment your existing staff so you can best leverage these tools to see better productivity and efficiency in more places and faster across your organization.
All Star’s experts will provide managed services
within three components:
Monthly CoreCare and FlexAssist Tasks
This offering includes task-based and monthly-based services. All Star will work with you to establish a set number of hours per month to support your solutions or perform specific tasks. All Star can perform the functions to fill your gaps and can include proactive support and monitoring and rapid execution of end-user administration tasks.
You’ll see increased user community satisfaction, a freed-up IT staff, and minimized downtime. Managed services also help you save money by eliminating the need for IT staff to train and maintain certifications.
Our FlexAssist service is designed to help a business that doesn’t have the bandwidth to make changes or additions to their systems as frequently as they’d like. We can help with changes/additions to help expand your system usage and maximize your return on investment. Providing a greater level of detail than our basic managed services offering, FlexAssist delivers a fixed number of hours per month intended to augment what existing system administrators are performing.
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Project Implementation
All Star also offers project-based help if resources are needed on a project-by-project basis. From a project kickoff, we will install, configure, test, and ultimately manage your project so your implementation is a success and your staff can focus on what they do best.
Managed Services Overview
Don't miss out on the finer details. Download our comprehensive overview and dive deep into what our solution can do for you.
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