Support Services
All Star Software Systems offers a variety of support contract options to fit your company’s needs, budget and response time requirements.
Learn about All Star's Support contract options
Support
A support contract ensures your system stays up and running with no interruption of business. All Star offers fixed price support contracts as well as hourly rate support contracts.
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You get quality personnel with
Support Services from All Star
All contracts include:
All Star support contracts are backed by quality personnel who have a passion for success. Our support contracts are designed to be proactive rather than reactive and we include the following in all of our contracts:
- Help Desk Support
- Remote Support
- Onsite Support
- Quarterly Onsite Maintenance
- Software Updates
- Update Installation and Testing
Extended Support Contracts
Extended hour support contracts are also offered. Rather than provide a fixed price extended support contract that may not be used that often, All Star provides an after hour, weekend and holiday support hourly rate that can be used as needed.
