The health care sector has been a perfect example of an industry enacting massive changes to culture and operations through the use of new technologies while simultaneously maintaining compliance with some of the strictest regulations in the nation. From the introduction of electronic health record systems and enterprise mobility to the Internet of Things and beyond, a wealth of major trends in technology have gained traction among medical firms more quickly than has been be case in other industries.
Workflow management has been at the center of this progression, as the whole point of overhauling IT frameworks and automating processes is to enhance patient experiences and physician performance. The compliance and security requirements found within this industry tend to make it a strong source of use cases and best practices for other types of industries to learn from, as the technology must be deployed in such a fashion that it does not disrupt operations or put systems at risk.
To maintain compliance while leveraging workflow automation and other modern solutions, medical firms need to focus on careful preparations and decision-making, working to embrace trends at the right pace and support users who are interacting with the new solutions. The benefits of doing so are vast, and several reports have found that new IT-enabled methodologies are going to continue to push health care in the right direction for years to come.
Immediate benefits of EHR
Content management automation can have a profound impact on workflows and general operational performance, and EHR systems have fallen into this category of late. The University of Michigan Health System recently reported that a new study has revealed the significant advantages of EHR systems in driving patient engagement for certain vaccinations, which has certainly been a topic of much debate in the past few years.
According to the news provider, the research was published in the Journal of American Board of Family Medicine, revealing that the use of automated EHR prompts helped to increase the changes of patients getting an HPV vaccine by six to 10 times what would be the case without the technology.
"We found that simply alerting patients and providers during an office appointment increased uptake and completion of the HPV vaccine series," Mack Ruffin IV, M.D., M.P.H., the lead author on the report, affirmed. "Our findings suggest that these prompts through the electronic health system may be a valuable tool in encouraging more people to protect themselves from cancer."
With workflow and content management automation, more medical facilities will likely be able to boost their vaccination rates and enhance patient care as well.
Enabling the IoT
The IoT is expected to have a massive impact on health care, as the medical device manufacturing market has already been highly active for years at this point. However, all medical firms will need to have plans in place to ensure that the trend is productive, rather than disruptive, to physicians and other employees, and this begins with workflow and business process automation.
Take, for example, a recent Tech Republic article on the prospect of 3D smart glasses, which are expected to make their way into health care before long, and will provide medical practitioners with augmented reality at the point of care. According to the source, various forms of content will be made available in a seamless fashion to those wearing the device, which can boost their ability to provide exceptional care to patients.
Workflow, content management and BPM automation will be critical to ensure that the information desired is available in a seamless fashion through this particular device, as well as others. With the right automation solutions in place, health care and other industries will be able to progress further in the coming years.