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Does your content management strategy lack structure?

Does your content management strategy lack structure?

Data-centricity has become one of the prevailing themes of modern business ownership and management, driven by the availability of reporting analytics and other intelligence solutions that help make the most out of the massive volumes of information available on the Web today. The outcome of these strategies, when executed properly, will tend to be increased speed and agility – two critical characteristics needed to compete in the modern market. 

Businesses that do not optimize their information governance and content management strategies will tend to experience excessive obstacles when new trends and movements begin to take shape in their respective industries. Because of how quickly markets are indeed evolving, this will put the company in a highly precarious position, potentially failing to keep up and remain relevant with current and forthcoming prospects. 

However, there are few viable excuses to not adopt modern analytics and intelligence solutions, and those that are still somewhat accurate are fading quickly amid the rise of more commoditized automation software. Businesses certainly need to have a strategy in place to govern the use of content management tools, but those that do not have the knowledge and expertise internally to create these processes can leverage the support of a software vendor. 

This is why advanced, effective and optimal content management strategies can be seen in companies across sectors and of all size classifications. Considering the fact that the average company's workflow and processes are relying more upon intelligence garnered from data analysis, having a well-structured and comfortably maintained content management strategy in place is a must for any organization at this point in time. 

How to craft proper structure
Many of the more specific components of a content management strategy will vary from company to company, and this ought to be the case given the importance of specialization and alignment with unique objectives or needs. However, there are several steps that all businesses will need to take to ensure the structure of their content management strategy lends to optimal performance:

  • Categorization: Siloing has started to garner a negative stigma, but categorization will always be a necessary component of content management programs. Segregating the data aggregated, generated and stored in the business in accordance with themes, subject matter or even compliance sensitivity can help to better structure the ebb and flow of analysis down the road. 
  • Education: A content management strategy that includes no mention of employee enablement, education and training is simply not complete. Staff members will be responsible for the upholding of corporate policies in these matters, and investing in the development of relevant skills will drive the initiative in the right direction from the ground up. 
  • Employee guidance: Aside from training employees, staff members should always be a source of feedback and guidance within a content management strategy. Since they are on the ground level and interacting with the processes the most, they will tend to possess some of the more helpful insights that can lead to continuous performance improvements within the strategy. 
  • Software: If a business is relying entirely upon manual data entry within its reporting and content management protocols, chances are the firm will not be operating at maximum efficiency, while accuracy can become an issue just as quickly. Leverage content management and reporting analytics automation to reduce the need for worker intervention. 
  • Vision: As mentioned above, the need for speed and agility has never been greater in business than today specifically because of how quickly markets are evolving. Content management strategies must have vision, such as objectives, foresight and evaluation requirements, to maintain a structure that at once holds the company steady and enables it to move more fluidly through new trends. 

With these items in mind, business leaders should be able to craft a content management strategy that is properly structured and strongly positioned to overcome the obstacles of emerging trends. 

Never allow guesswork
Perhaps one of the most common reasons why companies do not embrace modern content management automation and strategy is a lack of internal expertise and knowledge regarding these matters. This is not all that surprising considering how quickly the demands of information governance and data analytics became relevant in a range of industries, especially those that did not traditionally rely on a wealth of IT in their operations. 

Because market fluctuations and trends are forcing companies to embrace these frameworks and solutions, some leaders might think it wise to try and go it alone, but this can lead to guesswork which will inherently threaten the integrity of the strategy at large. Software vendors and managed service providers offer the tools, support, guidance and expertise necessary to optimize these business processes, and should always be provisioned when the company is not entirely confident in its ability to shape, maintain and refine its strategies. 

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