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The Hidden Costs of Legacy BPO: Why Cheaper Labor Isn’t Always Smarter

For years, BPO, or Business Process Outsourcing, has been framed as the simple solution for businesses looking to cut costs. The BPO promise was simple: find cheap labor, reduce overhead, and increase profits. However, many new businesses are now discovering the reality of this model.  A legacy business process outsourcing model built on labor is […]

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Are You Managing Contracts the Hard Way? Ditch Spreadsheets and Try These CLM Solutions

Effective contract management is not only a legal concern but a strategic move for organizations. For many the process remains manual, often relying on a patchwork of spreadsheets, email chains, and shared drives. This outdated way of managing contracts not only consumes valuable time but also opens the door to significant financial and legal risks. 

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IDP in Action: Real-World ROI for Insurance Claims Departments

The High Cost of Traditional Claims Processing Insurance claims departments are drowning in a sea of documents. The sheer volume and variety are staggering, and traditionally, handling this influx is a manual, labor-intensive process that directly hurts the bottom line. This entire workflow is often referred to as insurance claims document processing. Key cost drivers

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How CLM Solutions Improve Contract Negotiation for Enterprise Businesses

Business operations rely heavily on contracts, and at times, these agreements’ sheer volume and complexity can be overwhelming. Contract Lifecycle Management (CLM) is a system that manages all aspects of a contract. CLM begins from contract creation through negotiation, execution, performance, and the eventual renewal or termination of the contract.  For enterprises, CLM provides a

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The Benefits of Intelligent Automation Software (and How It Works)

As organizations explore ways to achieve greater efficiency and productivity while reducing costs and errors, they turn to automation solutions. But not every automation software is created equal. Compared to traditional automation, intelligent automation allows organizations to leverage technologies like artificial intelligence (AI) and machine learning (ML) to expedite smart decision-making, drive new levels of

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RPA vs. AI: Differences Between Robotic Process Automation and Artificial Intelligence

Artificial intelligence (AI) and automation have exploded onto the business technology scene over the last decade for good reason. Together, they are transforming organizations’ abilities to do more with less, discover greater profitability, and scale to meet fluctuating demand. It might seem like they share mutual technical capabilities because they’re so often referred to in

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Intelligent Document Processing: What Is It and Why Do Businesses Need It?

Businesses waste significant time and money in manual document processes. A 2023 Adobe Acrobat survey found that 48% of respondents struggle to find documents quickly and efficiently, and more than one in 10 employees spend more than four hours weekly searching for files online. If these manual processes are paper-based, the inefficiencies just get worse.

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What Is Low-Code App Development, and Why Is It Important?

Low-code app development has changed the way organizations of all sizes build and deploy custom applications. Gone are the days of needing highly trained, expensive professional developers to code applications. With the rise of low-code platforms, businesses can launch applications quickly and securely by putting app development in the hands of non-coders. Furthermore, the use

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