The Hidden Costs of Legacy BPO: Why Cheaper Labor Isn’t Always Smarter
For years, BPO, or Business Process Outsourcing, has been framed as the simple solution for businesses looking to cut costs. The BPO promise was simple: find cheap labor, reduce overhead, and increase profits. However, many new businesses are now discovering the reality of this model. A legacy business process outsourcing model built on labor is […]
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