Analytics Process Intelligence

Analytics Process Intelligence

All Star’s analytics solution will provide a single user interface that can provide all the metrics pertaining to an invoice from the time the invoice was received to the time the invoice was paid. This single user interface eliminates management from having to learn multiple complex tools to find data and also eliminates the need for custom reports to be written which may only provide a static view of information at one point in time.

Capture dashboards include more than 40 pre-defined metrics that help you quickly and accurately measure and improve capture performance, in addition to objectively monitoring human operators, business processes, and software performance. These interactive views relate to system performance and productivity metrics, so administrators understand the effectiveness of their solution as well as how to improve overall system throughput.

Accounts Payable Invoice Dashboards present data in a variety of graphical formats including charts, graphs, scorecards, maps, heat maps, and more. Users can monitor performance and trends in real-time and interact with the data being presented. Information on the status of people, processes and invoices can be provided and the user can click on a graph or portion or a graph and see a data grid representing the portion of the graph selected. The data grid can be to drill all the way down to the invoice and the complete history of that invoice.

Accounts Payable Invoice Dashboards have the ability to report across multiple systems as well, not just the data in the AP invoice capture software, the workflow software, or the ERP software. Users will be able to see the entire life of an invoice and all associated data from within one user interface. Invoice information and metrics from the capture and data extraction processes, the workflow processes, and the ERP system of record will all be represented using this one tool.

Common metrics being interacted with include:

  • People: AP Specialist workload, invoices processed, approver response times
  • Process: Number of invoices processed in a specific timeframe, time spent on exceptions
  • Invoice Tracking: Payment cycles invoice again, vendor balances

Key Features within the AP invoice dashboard tool include:

  • A point-and-click Dashboard Designer that allows business users to create their own dashboards
  • Dashboards that are shareable only with other OnBase users with access permissions
  • Interactive dashboard items that allow users to dynamically update, filter, and drill down data
  • Display Actions that allow users to open related documents
  • Export dashboard data to Excel for further processing and evaluation

While Accounts Payable Invoice dashboards are functional and state-of-the-art, standard document searches can be used to find invoices and indicate the status of those invoices. A search looking for invoices that came into the system on a certain date or date range can produce a result with multiple columns of data including; the queues they are in, the status of the invoice, and additional index values. Via a right click option, the data on the result list can be exported to a CSV file with Excel being used to massage the data for reporting.

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