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Support Services

All Star Software Systems offers a variety of support contract options to fit your company’s needs, budget and response time requirements.

Learn about All Star's Support contract options

Support

A support contract ensures your system stays up and running with no interruption of business. All Star offers fixed price support contracts as well as hourly rate support contracts.

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You get quality personnel with

Support Services from All Star

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    All contracts include:

    All Star support contracts are backed by quality personnel who have a passion for success. Our support contracts are designed to be proactive rather than reactive and we include the following in all of our contracts:

    • Help Desk Support
    • Remote Support
    • Onsite Support
    • Quarterly Onsite Maintenance
    • Software Updates
    • Update Installation and Testing
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    Extended Support Contracts

    Extended hour support contracts are also offered. Rather than provide a fixed price extended support contract that may not be used that often, All Star provides an after hour, weekend and holiday support hourly rate that can be used as needed.

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