The health care sector has been among the most active when it comes to embracing and deploying new technologies throughout the past several years, largely fueled by the need to improve patient care, lower costs and meet modern compliance requirements. One of the more important examples here is electronic health record systems, which have completely revolutionized the content management strategies of virtually all entities that handle patient information.
This is such a good example because health care providers were required to adopt and optimize these systems through the Health Information Technology for Economic and Clinical Health Act of 2009. While those that were quickest to the punch did receive financial incentives for these endeavors, the deadlines to avoid penalties were far from being loose and comfortable, especially when considering the gravity of such a project.
However, medical firms hit the proverbial ball out of the park in these matters, with EHR adoption rates quickly surpassing the expectations of regulators and others. Still, there is much work to be done to ensure that the EHR systems are functioning properly and fueling other IT strategies such as telemedicine, mobility and analytics, and workflow automation might just act as the critical aspect of these projects in the coming years.
Engagement is key
Hospitals and Health Networks Magazine recently released a report on the types of initiatives medical firms will need to put into action to ensure that practitioners are completely engaged with EHR systems. This has been one of the more challenging aspects of EHR oversight and general content management overhauls in the health care arena for years now, as physicians and others demand frictionless experiences and fluid access to the IT frameworks they need to store and access patient information.
According to the news provider, the first step is to ensure that quality is maximized within the systems, fitting into the context of the basic responsibilities and demands of physicians, then customizing service delivery in accordance with individual or departmental preferences. None of these are easy tasks, and could potentially even be impossible to complete without the help of several automation solutions, most notably those that assist workflow.
The source stated that hospitals and other medical firms must ensure that workflow automation is used to strengthen engagement between EHR systems and physicians, and that a complete overhaul will often be necessary. Hospitals and Health Networks Magazine added that the increasing complexity and urgency being seen in physician workflows must be handled proactively, intelligently and comprehensively, while personalization and targeting might be the past path forward.
Finally, the news provider went on to explain that a unified management tool should be deployed for individual practices and specialties, and can be procured from a solutions provider or developed in-house.
Vast advantages of workflow automation
As the source asserted above, workflows and content management demands are becoming more complex and challenging with the passing of each year, and this can also be seen in other industries such as higher education, human resources and financial services. Simplification of frameworks, systems, policies and the technologies themselves might be the only way to ensure that maximum efficiency and usability are achieved and sustained over time.
Working with a software vendor that offers a variety of workflow automation tools, as well as other solutions to common content management, business process and reporting analytics needs, might be the best option for health care providers and other entities. The most streamlined, centralized and automated operations will tend to yield the strongest results by way of productivity, accuracy, quality and efficiency, and software can help any entity improve in these regards.