All Star Software Systems has developed a unique managed services offering to help our clients use Kofax and OnBase technologies. Read on to learn more about how it can improve and maximize your investment in those solutions.
Get the most out of your Kofax and OnBase products
If your business uses Kofax or OnBase software, you’re likely already seeing the benefits of these advanced information management and automation technologies. But it’s common for companies to not always have the internal resources to manage, enhance, grow, and update those technologies.
That’s where All Star’s managed services can help your business get the most out of Kofax and OnBase products. All Star can augment your existing staff so you can best leverage these tools to see better productivity and efficiency in more places and faster across your organization.
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All Star’s experts will provide managed services
within three components:
Monthly SysAdmin and +Admin Tasks
This offering includes task-based and monthly-based services. All Star will work with you to establish a set number of hours per month to support your solutions or perform specific tasks. All Star can perform the functions to fill your gaps and can include proactive support and monitoring and rapid execution of end-user administration tasks.
You’ll see increased user community satisfaction, a freed-up IT staff, and minimized downtime. Managed services also help you save money by eliminating the need for IT staff to train and maintain certifications.
Our +Admin service is designed to help a business that doesn’t have the bandwidth to make changes or additions to their systems as frequently as they’d like. We can help with changes/additions to help expand your system usage and maximize your return on investment. Providing a greater level of detail than our basic managed services offering, +Admin delivers a fixed number of hours per month intended to augment what existing system administrators are performing.
Throughout managed services, All Star augments your staff for a designated period of time. If your business would prefer to forgo a set number of hours a month and get more value out of us working for you full time for a few months, we offer that flexibility. The staff augmentation offering includes task-based, project-based, or support-based services.
Staff augmentation includes the above services; it’s just a different way of structuring how All Star’s experts will be on hand to support you.
All Star also offers project-based help if resources are needed on a project-by-project basis. From a project kickoff, we will install, configure, test, and ultimately manage your project so your implementation is a success and your staff can focus on what they do best.
Why Use OnBase and Kofax Experts for Managed Services?
As your business embraces new technologies to digitally transform through automation and advanced information management, you might be noticing some gaps in your workforce’s availability and/or skill sets. WIth so many goals and objectives, resources get spread thin and you may just simply not have the in-house expertise or resources to manage, enhance, and update …