In today’s rapidly evolving business environment, integrating a line of business applications with mobile technology is a critical factor in the workflow process. Mobilizing your line of business applications is vital to addressing the pace of your business. The essential need to participate in a workflow process regardless of physical location, as well as the ability to interact in real-time or near-time data, are crucial components.
Whether it is communicating with vendors, customers or co-workers, the ability to view and interact with data easily from mobile devices means that decisions can be made in seconds—not hours or days.
A common thread seen with organizations today is that they are experiencing pain when it comes to mobilizing their line of business applications. Unfortunately, this issue results in companies having to spend excess time and resources with technology that doesn’t work while limiting users because they can’t participate in a workflow while on the go. The direct effects of not being able to mobilize your line of business applications can negatively impact your organization’s efficiency, profitability, and the overall customer service experience.
Mobile-Driven, Out-Of-The-Box Application
The first step to successfully mobilizing your line of business applications begins with implementing an easy-to-use, configurable data-driven case management tool. This type of tool provides the ability to create any kind of data structure with whatever attributes are required to be surfaced to the mobile users. These data structures can reference internal or external data classes which provide the ability to interact in real- time or near-time with your line of business applications. Configurability allows you to implement these solutions with little to no custom coding; thus, lessening the time it takes to complete these types of projects.
Greater Access and Options
Beyond presenting line of business data to users via mobile devices, users who participate in workflow processes also have access to documents and tasks based on their security rights. Tasks allow users to add or update transactions in the line of business applications, create documents that inherit the data being presented in workflow or initiate other workflows, to name a few. Having the capability to mobilize your line of business applications effectively— free from any technical obstacles— will vastly improve how your organization operates.
Interested in learning how mobilizing your line of business applications can optimize your business? Contact us today, and we’ll show you how.