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All Star offers the following network client fax solutions:

FaxCom for Windows
With a FaxCom fax server and FaxCom for Windows fax software, your networked Windows users can send and receive faxes with Biscom's updated FaxCom Client program. The new FaxCom Client is modeled on the familiar Windows Explorer application, which represents the user's computer as a filing cabinet with folders inside of filing drawers. On the left side of the FaxCom Client window are the folders that contain saved outgoing faxes, the four fax service logs, and the Public and Private phone books. Users simply click the appropriate folder to go instantly to its contents.

Users access the easy-to-use Send screen directly from the FaxCom Client toolbar. Or they can choose the Biscom Fax Printer to "print" any Windows application document as a fax. Windows users are then automatically transferred to the Send screen with the document they were editing automatically converted to a TIFF file. Users can then click the Add to List button to be returned to the application from which they called the Biscom Fax Printer, or they can open a file in another application, enabling them to build one composite fax with multiple attachments.

Another powerful feature of FaxCom for Windows is the Shared Mailbox function, which can be an important component of a company's workflow implementation. The Shared Mailbox function enables multiple users to have access to the received faxes in a shared mailbox. For example, if your company received faxed requests for product information, you could set up a Shared Mailbox named "Requests," designate the mailbox as shared and let multiple users service the incoming requests.

Fax service administrators will also appreciate the tight integration with the Windows operating system. For example, during the installation of FaxCom for Windows, administrators can easily import networked Windows users to be fax service users. FaxCom for Windows creates a list of users from the specified domain from which to automatically populate the fax service user list.

Additional FaxCom for Windows features include the graphical Cover Page Editor program that enables fax service administrators to quickly create multiple system-wide and department-wide cover pages, as well as the FaxCom Web Client, that enables users to access fax capabilities from within their favorite Web browser.

FaxCom for Netware

FaxCom for NDS is an NDS-enabled fax solution that provides complete fax management capabilities to users in your Novell Directory Services (NDS) database. FaxCom for NDS includes the FaxCom Client for Windows-based users, the Web Client for Web browser-based users and full support for GroupWise Mail users.

Because FaxCom for NDS is so tightly integrated with Novell Directory Services (NDS), managing fax service users and fax queues is as easy as managing any other component of your network. Using ConsoleOne/ NWAdmin, you can create fax queues anywhere within the NDS tree. You then assign individual users to fax queues by selecting the appropriate rule from the drop-down list, selecting the specific conditional and selecting the fax queue. It's that simple.

To support GroupWise clients, you perform some additional steps in ConsoleOne/ NWAdmin to create the fax gateway object for each GroupWise domain to be connected to fax. Within ConsoleOne/ NWAdmin, you then set up the FaxCom Agent for GroupWise domains to connect a GroupWise domain to fax queues.

To automatically route incoming faxes to users - whether FaxCom Client users, Web Client users, or GroupWise users - within ConsoleOne/ NWAdmin, you select the User object, access the user's Identification page and enter the user's incoming fax number in the Fax number field. You can also route faxes to groups of users, GroupWise External Entities, printers, and Shared Fax Folders to which multiple users are given access. FaxCom for NDS even includes a utility that lets you view users according to their fax number and vice versa (view fax numbers according to users). Using this utility, you can then assign a range of fax numbers to a range of users.

FaxCom for Web
The FaxCom Web Client enables users to access Web fax capabilities from within their favorite browser (either Internet Explorer or Netscape). Because the Web Client is browser-based, it is platform independent, meaning you can extend fax capabilities not only to remote Windows users, but also to UNIX and Macintosh users.

To access fax capabilities, users simply type in the address of the Web Client, such as http://faxcom.biscom.com, log in and are authenticated to use the service. Once authenticated, they can navigate between fax pages and do the following:

  • Configure default settings for using the fax service
  • Manage queued fax transmissions in the Pending log
  • View a log of sent faxes and resend/recover any that failed to be transmitted
  • Manage folders into which to save fax transmissions
  • Download and view received faxes
  • Forward a received fax to another fax service user
  • Create phone books of fax recipient individuals and groups
  • With a FaxCom fax server and FaxCom Web Client fax software, you can support Web fax users in both NDS environments and Windows environments. In addition, the FaxCom Web Client includes a printer driver to enable users to redirect their Windows application documents to a fax, as well as support for users to login to the Web Client with their NT Logon.


As administrator of the Web fax client, you can enable two layers of security:

  • FaxCom for Windows password access - that requires a login and corresponding password to access a fax mailbox
  • Secure Socket Layer (SSL) - that encrypts the actual data sent to/from the Web site

Another advantage of the FaxCom Web Client is the capability to install the FaxCom Web Client on an existing IIS server on your network; it is not necessary to dedicate an IIS server to the Web Client function.

FaxCom for Active Directory
FaxCom for AD is an AD-enabled fax solution that provides complete fax management capabilities to users in your Active Directory database. FaxCom for AD includes the FaxCom Client for Windows-based users and the Web Client for Web browser-based users.


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