Computhink provides Document Management / Content Management Solutions to Healthcare facilities. Computhink’s ViewWise® streamlines business processes, improves customer service, reduces costs, and helps ensure compliance.
ViewWise provides healthcare organizations with an efficient and highly secure solution to manage patient and other transactional records. Providers need to digitize and automate patient information forms, EOB’s for second carrier submission, referral forms, collection documents, and charge tickets in one central repository while ensuring security. Healthcare facilities need to protect patient privacy and prevent unauthorized access to any confidential patient information to meet HIPAA requirements while automating the storage and access to records. It is paramount that providers have immediate access to customer records for care encounters and to service customer calls. Failure to act within the timelines can mean hefty financial penalties as well as possible imprisonment. Failure to comply with HIPAA can cost up to $250,000 and 10 years in prison.
ViewWise benefits include:
- Establish a central repository with access security privileges assigned
- Automate business processes and route documents and files for further action
- Apply retention rules to documents to save on data storage and comply with regulations
- Review Audit trails for user and document activity performed in the system
- Facilitate collaboration from remote sites by providing online access to information and resources
- Provide complete document security and disaster recovery
- Reduction of paper, copy and storage costs
- Create annotations, redactions, revisions and versions to reliably retrieve current and historical information and prove its authenticity
- Improve Compliance with federal regulations in document storage and retrieval
- Provide online access of information and resources to branch offices, remote workers, partners, and vendors
- Assist in compliancy with Health Insurance Portability and Accountability (HIPAA)
Customer service and Business Process Management make it easier for healthcare firms to meet their patients requests as well as protect their privacy.
